Warranty Policy

1. Who provides the warranty

Warranty on a product is provided by the brand, manufacturer or seller of that product, as stated on the product page or in the product's own warranty card. ToolHaat helps you reach the right service contact but does not replace the manufacturer's warranty terms. The warranty period and what it covers differ by product.

2. How to claim warranty

• Keep your ToolHaat invoice. It is your proof of purchase.
• Contact us on call, WhatsApp or email with your order ID, and describe the problem with photos or a video.
• We will share the brand's service contact or process, or help you reach the seller.
• Follow the brand's instructions for inspection or repair. You may be asked to send the product to the service centre or seller.

3. What warranty usually covers

If the problem is covered under the warranty terms, the product is repaired or replaced as the manufacturer decides.

4. What warranty usually does not cover

• Damage caused by misuse, wrong installation, power surges, water or dust ingress, or lack of maintenance.
• Wear and tear, and consumable parts.
• Products that have been opened or repaired by someone who is not authorised by the brand.

5. Warranty versus returns

A product that is wrong, damaged or defective on arrival is handled under the Return & Cancellation Policy, within 24 hours of delivery. Problems that appear later during use are handled under the warranty.

Contact us

Phone or WhatsApp: +91 92755 06722 · Message on WhatsApp
Email: support@toolhaat.com
Evatools Private Limited · CIN U46901HR2025PTC133188 · Innov8 UCP, 9th Floor, Tower D, Unitech Cyber Park, Sector 39, Gurgaon (Haryana) 122001, India

Please keep your order ID ready. See also Returns, Refunds, Shipping, Warranty, Payments & GST and Grievance Redressal.