Industrial procurement platform for tools, electricals, safety, pumps, and business supply.

Built for RFQs, repeat ordering, GST-ready checkout, and account-managed buying teams.

TVA

Business buying for industrial teams

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Returns

Returns and refunds

Tooleva handles returns and refunds through assisted support so business orders can be validated properly before resolution.

Customer supportPrivacy policyTerms of useReturns and refunds
1

Raise a return or issue request with Tooleva support as soon as possible after delivery.

2

Share the order ID, product details, quantity, and a short description of the issue.

3

If needed, our team may request images, packing details, or delivery evidence to validate the case.

4

Approved return, replacement, or refund actions will be coordinated based on supplier policy, product category, and payment mode.